Terms & Conditions

Last Updated: September 7, 2025

These Terms and Conditions ("Terms") govern the provision of services by AI Automation Consultants ("we," "us," or "our") to you ("Client" or "you"). By engaging our services, you agree to be bound by these Terms. Our services include AI Inbound Phone Bots, Managed Social Media, Managed Ads Campaigns, Custom Website Building, and Custom Software Building (collectively, the "Services"). Please read these Terms carefully before proceeding.

1. Services Provided

We offer the following Services, as agreed upon in a separate service agreement or contract ("Service Agreement"):

AI Inbound Phone Bots: Development, deployment, and maintenance of automated phone bot systems to handle inbound calls, including setup, scripting, and integration with your existing systems. AI Inbound Caller plans - we specify their prices on their page, but the initial fee is our fee to build your AI App. Once it is built, you will begin getting billed your regular subscription rate. Build times are our best estimates, and are subject to change.
Managed Social Media: Creation, scheduling, and management of social media content across agreed platforms, including performance analytics and reporting.
Managed Ads Campaigns: Design, execution, and optimization of digital advertising campaigns across platforms such as Google Ads, Meta Ads, or other specified channels.
Custom Website Building: Design, development, and deployment of custom websites tailored to your specifications, including hosting setup (if applicable) and initial content population.
Custom Software Building: Development of bespoke software solutions, including applications, tools, or integrations, based on your requirements.

Specific deliverables, timelines, and scope for each Service will be outlined in the Service Agreement.

2. Client Responsibilities

To ensure successful delivery of the Services, you agree to:

Provide accurate, complete, and timely information, materials, and access to systems (e.g., API keys, account credentials, or content) as required.
Respond promptly to our requests for feedback, approvals, or additional information.
Comply with all applicable laws, regulations, and third-party platform policies (e.g., social media or advertising platforms).
Maintain ownership and responsibility for any third-party accounts or services used in connection with our Services.

Failure to meet these responsibilities may result in delays or additional costs, for which we are not liable.

3. Payment Terms

Fees: Fees for Services will be specified in the Service Agreement. Unless otherwise stated, all fees are quoted in US dollars and are exclusive of applicable taxes.
Payment Schedule: Payments are due as outlined in the Service Agreement, typically upon signing, at project milestones, or on a recurring basis (e.g., monthly for managed services).
Late Payments: Late payments may incur a fee of 1.5% per month on the outstanding balance or the maximum rate permitted by law, whichever is lower.
Refunds: Services are non-refundable except as explicitly stated in the Service Agreement or required by applicable law.

4. Intellectual Property

Ownership of Deliverables: Upon full payment, you will own the final deliverables (e.g., website files, software code, or creative assets) created specifically for you, subject to any third-party licensing restrictions. We retain ownership of any pre-existing proprietary tools, frameworks, or code used in delivering the Services, including any AI bots or workflows.
License: For AI Inbound Phone Bots, we grant you a non-exclusive, non-transferable license to use any proprietary components (e.g., bot frameworks or reusable code) included in the deliverables.
Client Materials: You grant us a non-exclusive, royalty-free license to use any materials you provide (e.g., logos, content, or data) solely for the purpose of performing the Services.

5. Confidentiality

We agree to keep confidential any non-public information you provide to us in connection with the Services. Similarly, you agree to keep confidential any proprietary information we share, including pricing, processes, or tools. This obligation survives the termination of these Terms.

6. Termination

Client may terminate any recurring subscription at any time. However, services will continue through any period already subscribed to.
Effect of Termination: Any recurring subscription may be cancelled at any time by Customer.
We will have a continuing duty to maintain services for any subscription only terminable upon 30 days notice to the Client

7. Warranties and Disclaimers

Our Warranty: We warrant that the Services will be performed in a professional manner consistent with industry standards. For Custom Website Building and Custom Software Building, we provide a 30-day warranty period from delivery to address any defects in our work, provided they are reported promptly.
Third-Party Platforms: We are not responsible for the performance, availability, or policies of third-party platforms (e.g., social media networks, ad platforms, or hosting services).
Disclaimer: Except as expressly stated, we make no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. We do not guarantee specific results, such as ad performance or website traffic.

8. Limitation of Liability

To the fullest extent permitted by law, our liability for any claim arising from the Services is limited to the amount paid by you for the specific Service giving rise to the claim. We are not liable for indirect, consequential, or incidental damages, including loss of profits, data, or business opportunities.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of the Services, your provided materials, or your breach of these Terms, including any violation of third-party rights or platform policies.

10. Force Majeure

We are not liable for delays or failures to perform the Services due to events beyond our reasonable control, including but not limited to natural disasters, server outages, or third-party platform disruptions.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Michigan. Any disputes arising from these Terms will be resolved through negotiation in good faith. If negotiation fails, disputes will be submitted to binding arbitration in Kent County, MI, conducted under the rules of the American Arbitration Association (or equivalent).

12. Amendments

We may update these Terms from time to time. The updated Terms will apply to any new or renewed Service Agreements entered after the update date. You will be notified of material changes.

13. Entire Agreement

These Terms, together with the Service Agreement, constitute the entire agreement between you and us regarding the Services. They supersede any prior agreements or understandings, whether written or oral.

For questions about these Terms, please contact us at admin@aiautomationconsultants.net.